Privacy Policy

I.- Privacy policy and protection of personal data. 

In compliance with the provisions of Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data and repealing Directive 95/46/EC (General Data Protection Regulation) and in accordance with Organic Law 03/2018 on the Protection of Personal Data and Guarantee of Digital Rights, Granada Te Guía informs users of this website through this document of the use and processing of personal data that they provide or will provide in their navigation and the data protection policy that will apply to such data. 

II.- Means by which personal data are collected. Purposes of the treatment. 

Contact form, user registration, product sales, participation in promotions, gift redemption and traditional means of communication. The personal data collected will be stored and incorporated into data processing for which Granada Te Guía is responsible. You can also provide your data via telephone, email, instant messaging and other means of communication indicated in the sections provided for this purpose. The purpose of the processing of this data will be the management of data received through web forms for the treatment of the same to the requests requested by the user, inclusion in contact agenda, answering questions, sending electronic communications, user registration, product sales, participation in promotions, exchange of gifts and other services, through the areas enabled for this purpose. 

It is reported that we will automatically manage this data for the administration, expansion and improvement of our business and for technical and commercial purposes on the services offered. In any case, the data collected and processed are only the basic ones for the purposes stated above. 

The user is responsible for the accuracy of their data, pledging not to enter false data and to proceed to rectify them if necessary. Granada Te Guía makes available to the user all the means to proceed to the modification of their data through the forms provided on our website. The user states that when you do not enter your personal data but those of a third party are authorized by the latter for their introduction. 

Granada Te Guía will be exonerated from liability in the event that the request for sample or correction of data is made from the email address that you have provided us through any of the forms on the web, because in that case it will be presumed that it is the user who performs it. The fields with an asterisk (*) are those that require a mandatory response. If they are not filled in, the consequence is the impossibility of sending the request for information. 

The data collected or generated will be deposited and incorporated into treatments for which Granada Te Guía, located in Granada, Spain, is responsible. By sending this information through the various forms, the user expressly authorizes Granada Te Guía to process their personal data, to the extent necessary for the fulfillment and maintenance of existing relationships, if any, between the parties. 

Given the nature of this website, by completing and submitting the information you expressly request and consent to contact and send by any means, including electronic, information on activities related to Granada Te Guía and third parties with which it establishes links of collaboration, authorizing us to send you the information that best suits your specific needs. These communications may be made even at the termination, if any, of the contractual relationship with Granada Te Guía to the extent that the user has not expressed its opposition to this treatment by the means made available. 

III. Exercise of Data Protection Rights 

The user has the right to request and obtain free information about their personal data under treatment, its origin (which in our case will always be the forms located on the web) and communications that may affect them. Users may send a written communication to our data protection officer at the registered office of Granada Te Guía or to the e-mail address [email protected], including in both cases a photocopy of their ID card or other similar identification document, to request the exercise of their rights of access, rectification, deletion, oblivion, portability, limitation of processing, cancellation and opposition. You can also file a complaint directly to the Spanish Data Protection Agency. 

Consent and revocation of the user for information purposes 

Through the checkbox, the user expressly accepts our privacy policy and we obtain his consent explicitly for sending informative communications about our services and activities as well as for answering queries made by the user, product sales, registration management, promotions, gifts and other services. Likewise, you may at any time revoke the consent given for such purposes, by sending an e-mail to the address [email protected] with the subject BAJA, or by contacting us at our address in the terms defined by our company. 

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